Customer Care

At Beads of Beauty, we are committed to providing exceptional customer service and ensuring a seamless shopping experience for our customers. Our handmade beaded jewelry is crafted with care, passions, and attention to detail, inspired by cultural traditions and artistic expression. We take pride in the quality of our work and want every customer to feel confident in their purchase.

Our Services

Handcrafted Jewelry: Each piece is carefully designed and made with high-quality materials to ensure durability and beauty.

Custome Orders: We offer personalized and custom jewelry upon request. If you have a special design in mind, contact us to discuss your vision.

Repairs & Adjustments: If your jewelry needs a repair or size adjustment, we may be able to assist for a small fee.

Gift Packaging: Need a gift? We offer beautiful packaging options to make your purchase extra special.

How to Contact Us

If you have any questions, concerns, or special requests, we are here to help! You can reach us through:

Email: Business/Marketing - hope@beadsofbeauty.com

Custom Orders/Order - crystal@beadsofbeauty.com

Contact Form: Visit our website's contact page and submit your inquiry.

Customer Care Policy

We strive to provide prompt and helpful customer support. Below are our key customer care commitments:

Response Time: We aim to respond to all customer inquiries within 1 business day.

Order Assistance: If you need help with an order, including tracking, modifications, or cancellations, contact us as soon as possible. Once your order is processed, changes may not be possible.

Issue Resolution: If you receive a damaged or incorrect item, we will work with you to resolve the issue promptly through a replacement or repair.

Respect & Fairness: We treat every customer with respect and fairness, and we expect the same in return. Any abusive language or behavior toward our staff will not be tolerated.

At Beads of Beauty, your satisfaction is our priority. We appreciate your support and look forward to creating beautiful jewelry that tells your story.

Privacy & Safety

At Beads of Beauty, we value your privacy and are committed to protecting your personal information. We ensure a secure shopping experience and take all necessary precautions to safeguard your data.

Information Collection: We collect only the necessary information to process orders, such as your name, shipping address, email, and payment details. We do not store payment information, as transactions are securely processed through trusted third-party payment providers.

Use of Information: Your information is used solely for order fulfillment, customer support, and occasional promotional updates (if you opt-in). We do not sell or share your personal data with third parties.

Data Security: Our website is protected with encryption and security measures to prevent unauthorized access to your personal information.

Safety & Secure Shopping

Secure Transactions: We use SSL encryption to protect sensitive payment details during checkout.

Fraud Prevention: We monitor transactions for potential fraud and may contact you for verification if necessary.

Customer Responsibility: To further protect your information, we recommend creating a strong password for your account and avoiding sharing personal details over email or social media.

If you have any questions or concerns regarding your privacy or security, please contact us at hope@beadsofbeauty.com. Your trust is important to us, and we are dedicated to maintaining a safe and secure shopping experience.

Wholesale Inquiries

Beads of Beauty is proud to offer wholesale opportunities for boutiques, gift shops, and retailers looking to carry our handmade beaded jewelry. Our pieces are crafted with cultural inspiration and high-quality materials, making them unique additions to any store.

Wholesale Benefits

Exclusive Bulk Pricing - Competitive discounts for bulk orders

Handcrafted, Unique Designs - Each piece is made with care and attention to detail

Custom Orders - We can create exclusive designs tailored to your store's needs

Reliable Shipping - Timely delivery to meet your inventory demands

How to Apply for Wholesale

If you're interested in carrying Beads of Beauty in your store, please contact us at hope@beadsofbeauty.com with the following details:

Business name and location
Contact information
Type of products you're interested in
Estimated order quantity

Once we receive your inquiry, we'll review your request and get back to you with pricing, terms, and availability. We look forward to partnering with you and sharing our beautiful handmade jewelry with a wider audience!

Payment Methods

Credit & Debit Cards - Visa, Mastercard, American Express, Discover

Paypal - Secure online payment with buyer protection

Apple Pay & Google Pay - Fast and convenient checkout from your mobile device

Afterpay/Klarna - Buy now, pay later options for eligible customers

All transactions are encrypted and processed securely through trusted third-party payment providers. Beads of Beauty does not store or have access to your payment detail. If you experience any issues with payment or need assistance, please contact us at hope@beadsofbeauty.com, and we'll be happy to help!